frequently asked questions
Explore answers to the most common inquiries our users have. For any other questions, our support team is here to help.
General Inquiries
Taxes on capital gains, income, or other financial transactions vary depending on the country where you are tax-resident. Each country has its own rules, rates, and exemptions. It is best to consult with a tax advisor or your broker to understand the tax obligations applicable to your specific situation.
All licensed brokers have a registration number/license number through us at the CCA.
AML (Anti-Money Laundering) refers to the set of laws, regulations, and procedures designed to prevent criminals from disguising illegally obtained funds as legitimate income. AML measures require financial institutions to monitor transactions, verify customer identities, report suspicious activities, and maintain records to combat money laundering, terrorist financing, and other financial crimes.
If you feel uncertain, you can always email us, and we will check if your broker is licensed and approved.
Digital currencies have increased in value by thousands of percent in recent years and are not governed by any central bank. This means they can be “open” 24/7 year-round, allowing trading at any time and anywhere in the world.
Account verification is required to comply with regulatory requirements and ensure the security of your account. It helps prevent fraud, identity theft, and unauthorized access. Verification also ensures that we meet anti-money laundering (AML) and know-your-customer (KYC) regulations, which are mandatory in the financial industry.